Apex Clean Air AC & Heating Repair

Melinda C. 

on Yelp

7 years ago

Getting someone to answer the first time you call, is not likely to happen. It took me quite some time to even get my appointment scheduled. It was a pain but I had a KSL deal to use- so I dealt with the extra effort. The tech arrived in an unmarked vehicle- which is sketchy. Apex did a great job, BUT they kept insisting that I needed a LOT more done than I initially asked for. I got a second opinion and the one thing that DID need to be done, cost a LOT less than Apex wanted to charge (like $60 v. $250). Apex additionally... read more

Jeff C. 

on Yelp

7 years ago

Used a $39 furnace 21 point tuneup coupon. When the tech was finished, there wasn't any checklist, readings, or report. I didn't see him clean anything. However, he did use a sensitive gas leak detector and claimed to have found several gas leaks, including a leak in the furnace gas valve. Hmmm...I can't smell anything and no tech has ever mentioned it before, but OK I'll do a bubble test. What I got was a bill for $700.78 to replace the gas valve: $117 new, $45 used and $610.25 to replace short pieces of black pipe, f... read more

Jeff C. 

on Yelp

7 years ago

Used a $39 furnace 21 point tuneup coupon. When the tech was finished, there wasn't any checklist, readings, or report. I didn't see him clean anything. However, he did use a sensitive gas leak detector and claimed to have found several gas leaks, including a leak in the furnace gas valve. Hmmm...I can't smell anything and no tech has ever mentioned it before, but OK I'll do a bubble test. What I got was a bill for $700.78 to replace the gas valve: $117 new, $45 used and $610.25 to replace short pieces of black pipe, f... read more

Brian C. 

on Yelp

7 years ago

the tech was double booked and arrived at my home 5 hours late for cleaning. Owner said he would compensate for the inconvenience of taking off work. after three weeks and multiple phone calls, I received a $10 check in the mail. Not my kind of customer service from a business. will not recommend or use in the future. 

Brian C. 

on Yelp

7 years ago

the tech was double booked and arrived at my home 5 hours late for cleaning. Owner said he would compensate for the inconvenience of taking off work. after three weeks and multiple phone calls, I received a $10 check in the mail. Not my kind of customer service from a business. will not recommend or use in the future.