Apex Clean Air AC & Heating Repair

Jana B. 

on Yelp

7 years ago

GET YOUR QUOTE IN WRITING!!! I was told I would be able to use a coupon as well as a groupon I bought. I also needed the coils in my furnace cleaned and was quoted $189 and they would clean one of the main lines for free. When the work was completed he would not accept the coupon, charged for the main line that I was told would be free and then charged for cleaning of the motor that I was never asked about. Total charges should have been just under $300 from what I was quoted. The bill given was over $700!!!!! I left voicem... read more

Jana B. 

on Yelp

7 years ago

GET YOUR QUOTE IN WRITING!!! I was told I would be able to use a coupon as well as a groupon I bought. I also needed the coils in my furnace cleaned and was quoted $189 and they would clean one of the main lines for free. When the work was completed he would not accept the coupon, charged for the main line that I was told would be free and then charged for cleaning of the motor that I was never asked about. Total charges should have been just under $300 from what I was quoted. The bill given was over $700!!!!! I left voicem... read more

Jesse T. 

on Yelp

7 years ago

So It looks like these guys try to pull this BS everyone who orders groupon service. $55 for the 12 vents, main, and return. Yet, when they walk through and count your vents and returns, the price magically jumps to almost $600.. I asked him to do the 12 and he said that it wouldn't help and we would have worse air than before. I feel bad for the suckers that fall for their bait and switch. 

Jesse T. 

on Yelp

7 years ago

So It looks like these guys try to pull this BS everyone who orders groupon service. $55 for the 12 vents, main, and return. Yet, when they walk through and count your vents and returns, the price magically jumps to almost $600.. I asked him to do the 12 and he said that it wouldn't help and we would have worse air than before. I feel bad for the suckers that fall for their bait and switch. 

Lori L. 

on Yelp

7 years ago

So like the other reviewers I had a Groupon for this company. I called and made the appointment. The day of the appointment I got a call saying they needed to come later because the house before me had extra work to do. I waited and an hour and a half later got another call saying they needed to reschedule because the technician was still backed up and they didn't know when he would be done. I conceded and rescheduled. The new appointment was ten days later. Also during the call when they asked me to reschedule they sai... read more

Lori L. 

on Yelp

7 years ago

So like the other reviewers I had a Groupon for this company. I called and made the appointment. The day of the appointment I got a call saying they needed to come later because the house before me had extra work to do. I waited and an hour and a half later got another call saying they needed to reschedule because the technician was still backed up and they didn't know when he would be done. I conceded and rescheduled. The new appointment was ten days later. Also during the call when they asked me to reschedule they sai... read more

Amanda B. 

on Yelp

7 years ago

Apex Clean Air came into my home to clean out my air ducts. I used a coupon in the mail for "$49 for 10 supply vents, one return(which we don't have), and one main." He comes in and counts vents and I am good everywhere but charges me an extra $170 for two mains?! However, I only have one and its included! He goes off on something I didn't even know what he was talking about. Unfortunately, I fell for it in the moment (yes, how dumb of me). After cleaning my vents he says there are signs of mold in my vents. So, he does a ... read more

Amanda B. 

on Yelp

7 years ago

Apex Clean Air came into my home to clean out my air ducts. I used a coupon in the mail for "$49 for 10 supply vents, one return(which we don't have), and one main." He comes in and counts vents and I am good everywhere but charges me an extra $170 for two mains?! However, I only have one and its included! He goes off on something I didn't even know what he was talking about. Unfortunately, I fell for it in the moment (yes, how dumb of me). After cleaning my vents he says there are signs of mold in my vents. So, he does a ... read more

Brandi N. 

on Yelp

7 years ago

Very similar experience to those before me. Had a coupon for $50 full system clean, and the guy gets here on time and is super friendly. Then he says, well actually for YOUR house the minimum is $500, but what you really need the the $1600 package. Then he called the "main office" within my earshot and said 'we really need to help this lady, she has kids and I've never seen such a dirty system,' etc., etc. So, out of the 'goodness of their hearts' they were willing to lower it to $1000. So five stars for his dramatic sk... read more