Apex Clean Air AC & Heating Repair

David M. 

on Yelp

7 years ago

Total rip off! Bunch of flunckys show up and do a half ass job. Stripped our intake grates. Now they fall off. Sold us $100 filter that was too restrictive for our heater / AC. Now its damaged. Tried to sell us some BS anti nite treatment. Please don't fall for these knuckleheads like we did. Save your money. Its a total waste of time, money and frustration 

David M. 

on Yelp

7 years ago

Total rip off! Bunch of flunckys show up and do a half ass job. Stripped our intake grates. Now they fall off. Sold us $100 filter that was too restrictive for our heater / AC. Now its damaged. Tried to sell us some BS anti nite treatment. Please don't fall for these knuckleheads like we did. Save your money. Its a total waste of time, money and frustration 

Deanna T. 

on Yelp

7 years ago

Had a very nice young man come to do a furnace inspection ($49) and vent cleaning ($39 for 10 vents and one return). The main ducts are not included. In my house(2000sqft) I have two main vents and 2 returns. The extra cost was a little over $200 +the original $39. Fair enough, I get it...there is always something extra that is not included. I feel it would be more honest to include 1 main (every furnace would have this) the 10 vents and one return for more money. There really isn't much of a point to do the vents without d... read more

Deanna T. 

on Yelp

7 years ago

Had a very nice young man come to do a furnace inspection ($49) and vent cleaning ($39 for 10 vents and one return). The main ducts are not included. In my house(2000sqft) I have two main vents and 2 returns. The extra cost was a little over $200 +the original $39. Fair enough, I get it...there is always something extra that is not included. I feel it would be more honest to include 1 main (every furnace would have this) the 10 vents and one return for more money. There really isn't much of a point to do the vents without d... read more

Melinda C. 

on Yelp

7 years ago

Getting someone to answer the first time you call, is not likely to happen. It took me quite some time to even get my appointment scheduled. It was a pain but I had a KSL deal to use- so I dealt with the extra effort. The tech arrived in an unmarked vehicle- which is sketchy. Apex did a great job, BUT they kept insisting that I needed a LOT more done than I initially asked for. I got a second opinion and the one thing that DID need to be done, cost a LOT less than Apex wanted to charge (like $60 v. $250). Apex additionally... read more

Melinda C. 

on Yelp

7 years ago

Getting someone to answer the first time you call, is not likely to happen. It took me quite some time to even get my appointment scheduled. It was a pain but I had a KSL deal to use- so I dealt with the extra effort. The tech arrived in an unmarked vehicle- which is sketchy. Apex did a great job, BUT they kept insisting that I needed a LOT more done than I initially asked for. I got a second opinion and the one thing that DID need to be done, cost a LOT less than Apex wanted to charge (like $60 v. $250). Apex additionally... read more

Jeff C. 

on Yelp

7 years ago

Used a $39 furnace 21 point tuneup coupon. When the tech was finished, there wasn't any checklist, readings, or report. I didn't see him clean anything. However, he did use a sensitive gas leak detector and claimed to have found several gas leaks, including a leak in the furnace gas valve. Hmmm...I can't smell anything and no tech has ever mentioned it before, but OK I'll do a bubble test. What I got was a bill for $700.78 to replace the gas valve: $117 new, $45 used and $610.25 to replace short pieces of black pipe, f... read more

Jeff C. 

on Yelp

7 years ago

Used a $39 furnace 21 point tuneup coupon. When the tech was finished, there wasn't any checklist, readings, or report. I didn't see him clean anything. However, he did use a sensitive gas leak detector and claimed to have found several gas leaks, including a leak in the furnace gas valve. Hmmm...I can't smell anything and no tech has ever mentioned it before, but OK I'll do a bubble test. What I got was a bill for $700.78 to replace the gas valve: $117 new, $45 used and $610.25 to replace short pieces of black pipe, f... read more

Brian C. 

on Yelp

7 years ago

the tech was double booked and arrived at my home 5 hours late for cleaning. Owner said he would compensate for the inconvenience of taking off work. after three weeks and multiple phone calls, I received a $10 check in the mail. Not my kind of customer service from a business. will not recommend or use in the future.