Apex Clean Air AC & Heating Repair

Mia J. 

on Yelp

6 years ago

I will give a zero star if I could. I bought a groupon with them and waited 3 weeks for them to come out. The technician was 3 hours late. He tried to sell me things that's already included in the groupon and after I told him just to do everything that stays in the groupon, he got so upset and just storm out the door and left! He told me he had no time for this and asked me to go find another company. Seriously?!!!! I was simply ask him to honor the service on the groupon! Don't use this company and stay clear away!!!!!!! 

Jana B. 

on Yelp

6 years ago

GET YOUR QUOTE IN WRITING!!! I was told I would be able to use a coupon as well as a groupon I bought. I also needed the coils in my furnace cleaned and was quoted $189 and they would clean one of the main lines for free. When the work was completed he would not accept the coupon, charged for the main line that I was told would be free and then charged for cleaning of the motor that I was never asked about. Total charges should have been just under $300 from what I was quoted. The bill given was over $700!!!!! I left voicem... read more

Jana B. 

on Yelp

6 years ago

GET YOUR QUOTE IN WRITING!!! I was told I would be able to use a coupon as well as a groupon I bought. I also needed the coils in my furnace cleaned and was quoted $189 and they would clean one of the main lines for free. When the work was completed he would not accept the coupon, charged for the main line that I was told would be free and then charged for cleaning of the motor that I was never asked about. Total charges should have been just under $300 from what I was quoted. The bill given was over $700!!!!! I left voicem... read more

Jesse T. 

on Yelp

6 years ago

So It looks like these guys try to pull this BS everyone who orders groupon service. $55 for the 12 vents, main, and return. Yet, when they walk through and count your vents and returns, the price magically jumps to almost $600.. I asked him to do the 12 and he said that it wouldn't help and we would have worse air than before. I feel bad for the suckers that fall for their bait and switch. 

Jesse T. 

on Yelp

6 years ago

So It looks like these guys try to pull this BS everyone who orders groupon service. $55 for the 12 vents, main, and return. Yet, when they walk through and count your vents and returns, the price magically jumps to almost $600.. I asked him to do the 12 and he said that it wouldn't help and we would have worse air than before. I feel bad for the suckers that fall for their bait and switch. 

Lori L. 

on Yelp

6 years ago

So like the other reviewers I had a Groupon for this company. I called and made the appointment. The day of the appointment I got a call saying they needed to come later because the house before me had extra work to do. I waited and an hour and a half later got another call saying they needed to reschedule because the technician was still backed up and they didn't know when he would be done. I conceded and rescheduled. The new appointment was ten days later. Also during the call when they asked me to reschedule they sai... read more

Lori L. 

on Yelp

6 years ago

So like the other reviewers I had a Groupon for this company. I called and made the appointment. The day of the appointment I got a call saying they needed to come later because the house before me had extra work to do. I waited and an hour and a half later got another call saying they needed to reschedule because the technician was still backed up and they didn't know when he would be done. I conceded and rescheduled. The new appointment was ten days later. Also during the call when they asked me to reschedule they sai... read more

Amanda B. 

on Yelp

7 years ago

Apex Clean Air came into my home to clean out my air ducts. I used a coupon in the mail for "$49 for 10 supply vents, one return(which we don't have), and one main." He comes in and counts vents and I am good everywhere but charges me an extra $170 for two mains?! However, I only have one and its included! He goes off on something I didn't even know what he was talking about. Unfortunately, I fell for it in the moment (yes, how dumb of me). After cleaning my vents he says there are signs of mold in my vents. So, he does a ... read more

Amanda B. 

on Yelp

7 years ago

Apex Clean Air came into my home to clean out my air ducts. I used a coupon in the mail for "$49 for 10 supply vents, one return(which we don't have), and one main." He comes in and counts vents and I am good everywhere but charges me an extra $170 for two mains?! However, I only have one and its included! He goes off on something I didn't even know what he was talking about. Unfortunately, I fell for it in the moment (yes, how dumb of me). After cleaning my vents he says there are signs of mold in my vents. So, he does a ... read more